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Departments

A

Sun-Sat: 8:00 am - 10:00 pm
Acute Care department
Severe Influenza
Severe Cold
COVID Infection
Emergency
Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Mon-Thu: 8:30 am - 4:30 pm
Referral Needed: Yes
Allergies
Allergy department
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Varsity athletics
Student athlete
NCAA Sports Medicine
Athletic Medicine department

B

Sun-Sat: All day open
Restrictions:

for members only

Stress
Mental health conditions
Mental health services and treatments
Urgent mental health services
Mental health provider
Mon-Fri: 8:30 am - 5:00 pm
Billing
Payments
Coordination of benefits
Explanation of benefits (EOB)
Billing & Finance department
Mon-Fri: 7:30 am - 5:15 pm
Sat: 8:00 am - 12:00 pm
Referral Needed: Yes
Lab Services
Blood Draw department
Quest labs

C

Mon-Fri: 8:30 am - 5:00 pm
Claims
Explanation of benefits (EOB)
Claims department

D

8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Referral Needed: Yes
Skin conditions
Dermatology screening and treatments
Dermatology department

E

Mon-Fri: 8:30 am - 5:00 pm
Employee Health department
Yale personal wellness (EAP)
Occupational health
Preventive health
Mon-Fri: 8:00 am - 4:30 pm
Referral Needed: Yes
Colonoscopy
Endoscopy department

H

Mon-Fri: 8:30 am - 4:30 pm
Student Health Forms
Release of Information (ROI)
Health information management (HIM) Contact Info (exclusive to YHP Members only)
Cyracom/Translation Services
MyChart Proxy Forms/Info

I

Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Mon-Fri: 8:30 am - 12:00 pm & 1:00 pm - 4:30 pm
Immunization department
Vaccines
Sun-Sat: All day open
Referral Needed: Yes
Inpatient Care Admission and Discharge
Inpatient care services
Inpatient Care department
8:30 am - 12:30 pm & 1:00 pm - 4:30 pm
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for members only

Heart healthy diet
Primary Care
Primary Care Department
Influenza
Blood pressure

M

Mon-Fri: 8:30 am - 5:00 pm
Member Services department
Compliment
Student Waiver
Coverage information
Explanation of benefits (EOB)
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Stress
Mental health conditions
Mental health services and treatments
Urgent mental health services
Gender dysphoria

N

Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Referral Needed: Yes
Weight management
Prediabetes
Heart healthy diet
Eating disorders
Diabetes

O

8:30am - 12:20pm & 1:20pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Family planning
Gynecology
Obstetrics and Gynecology department
Fertility Preservation
Women's Health
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Vision insurance coverage
How to request Rx refills
How to schedule/cancel an appointment
Ophthalmology and Optometry department

P

8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Influenza
Pediatrics department
Newborn Care
Primary Care Physician (PCP)
Covid testing
Mon-Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 3:00 pm
Pharmacy
How to request Rx refills
COVID at home test kits
Mail order enrollment
Out of network pharmacy
Referral Needed: Yes
Physical Therapy department
Physical Therapy Conditions
Physical Therapy Treatments
Sports Medicine Centers
Physical Therapy Coverage

R

S

Monday-Friday 9am-5pm Summer hours: Monday-Friday 9am-3pm
Mon-Fri: 9:00 am - 5:00 pm
SHARE Center
Sexual misconduct
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Referral Needed: Yes
Endocrinology
Gastroenterology
General surgery
Neurology
Orthopedics
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Influenza
Student Health department
STI screening
Travel Health Services
Sleep