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Departments

A

203-432-0123
Sun-Sat: 8:00 am - 10:00 pm
Emergency
Home care
Acute Illness
Acute Injury
Respiratory
203-432-8797
Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Mon-Thu: 8:30 am - 4:30 pm
Referral Needed: Yes
Allergies
Allergy department
203-432-0334
8:30 am - 12:30 pm & 1:00 pm - 4:30 pm
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Varsity athletics
Student athlete
NCAA Sports Medicine
Athletic Medicine department

B

800-327-9240
24 hours a day, 7 days a week
Sun-Sat: All day open
Restrictions:

for members only

Behavioral health conditions
Behavioral health coverage
Behavioral health treatments
Behavioral health provider
Mental health conditions
203-436-8882
Mon-Fri: 8:30 am - 5:00 pm
Payments
Billing
Coordination of benefits
Explanation of benefits (EOB)
Billing & Finance department
866-697-8378
Mon-Fri: 7:30 am - 5:00 pm
Sat: 8:00 am - 12:00 pm
Referral Needed: Yes
Lab Services
Quest labs
Blood Draw department

C

203-436-5791
Mon-Fri: 8:00 am - 4:30 pm
Care Management
Care Management department
203-432-0250
Mon-Fri: 8:30 am - 5:00 pm
Claims
Explanation of benefits (EOB)
Claims department

D

203-432-0092
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Referral Needed: Yes
Skin conditions
Dermatology screening and treatments
Dermatology department
203-432-0340
Mon-Fri: 8:30 am - 5:00 pm
Sat: 9:00 am - 2:00 pm
Referral Needed: Yes
Diagnostic imaging services
Diagnostic Imaging department
Outside Imaging Locations

E

203-432-7978
Mon-Fri: 8:30 am - 5:00 pm
Yale personal wellness (EAP)
Occupational health
Preventive health
Employee Health department
203-432-7324
Mon-Fri: 8:00 am - 4:30 pm
Referral Needed: Yes
Colonoscopy
Endoscopy department
203-432-0084
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Vision insurance coverage
How to request Rx refills
How to schedule/cancel an appointment
Ophthalmology and Optometry department
Eye Care

G

203-432-0222
8:30am - 12:20pm & 1:20pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Privacy of patient reproductive health records
Birth control
Fertility Preservation
Gynecological Exam
Obstetrics and Gynecology department

H

203-432-0062
Mon-Fri: 8:30 am - 4:30 pm
MyChart Proxy Forms/Info
Protected/Personal Health Information
Connecticut Advance Directives
Health Information Management department
Release of Information (ROI)

I

203-432-8797
Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Mon-Fri: 8:30 am - 12:00 pm & 1:00 pm - 4:30 pm
Vaccines
Immunization department
203-432-0001
Sun-Sat: All day open
Referral Needed: Yes
Inpatient Care Admission and Discharge
Inpatient care services
Inpatient Care department
203-432-0038
8:30 am - 12:30 pm & 1:00 pm - 4:30 pm
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for members only

Heart healthy diet
Primary Care Physician (PCP)
Covid testing
Sleep
Influenza

M

203-432-0246
Mon-Fri: 8:30 am - 5:00 pm
Member Services Department
Student Waiver
Coverage information
Explanation of benefits (EOB)
Physical Therapy Coverage
203-432-0290
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Gender dysphoria
Mental health conditions
Mental health provider
Mental health services and treatments
Mental health coverage

N

203-432-4025
Closed: 12:30 pm - 1 pm & 4:30 pm - 5 pm
Referral Needed: Yes
Weight management
Heart healthy diet
Diabetes
Digestive problems
Eating disorders

O

203-432-0222
8:30am - 12:20pm & 1:20pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Family planning
Women's Health
Pregnancy
Menopause
Privacy of patient reproductive health records
203-432-0084
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Vision insurance coverage
How to request Rx refills
How to schedule/cancel an appointment
Ophthalmology and Optometry department
Eye Care

P

203-432-0206
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Child Mental Health
Sleep
Influenza
cold
Pediatrics department
203-432-0033
Mon-Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 3:00 pm
How to request Rx refills
COVID at home test kits
Mail order enrollment
Out of network pharmacy
Pharmacy
203-436-5583
Referral Needed: Yes
Physical Therapy Conditions
Physical Therapy Treatments
Sports Medicine Centers
Physical Therapy Coverage
Physical Therapy department

R

203-432-7397
Mon-Fri: 8:30 am - 5:00 pm
Referral process
Referrals department
Provider Directory

S

203-432-2000
Monday-Friday 9am-5pm Summer hours: Monday-Friday 9am-3pm
Mon-Fri: 9:00 am - 5:00 pm
Sexual misconduct
SHARE Center
203-432-0335
8:30am - 12:30pm & 1pm - 4:30pm
Mon-Fri: 8:30 am - 5:00 pm
Referral Needed: Yes
Heart health
Cardiology
Endocrinology
Gastroenterology
General surgery
203-432-0312
8:30 am - 12:30 pm & 1:00 pm - 4:30 pm
Mon-Fri: 8:30 am - 5:00 pm
Restrictions:

for students only

Diabetes
Illness
Injury
Primary Care Physician (PCP)
Covid testing