Nondiscrimination Notice

Discrimination is Against the Law

Yale Health complies with applicable civil rights laws and does not discriminate against, exclude people or treat them differently on the basis of race, color, national origin, age, disability or sex.

 Yale Health provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in large print
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Director of  Patient Safety and Quality Improvement, 203-436-4189.

If you believe that Yale Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a written grievance with: Yale Health Quality and Safety, 55 Lock Street, New Haven, CT 06511. You can file a written grievance in person or by mail. If you need help filing a grievance, the Director of  Patient Safety and Quality Improvement can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at  or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C.  20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.