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Getting better together

Yale Health promotes the health and well-being of every member of the Yale Community so that each individual can achieve his or her highest goals and aspirations. Providing consistently outstanding care, compassionate, patient-centered service, and innovative practices is our promise to our members and Yale University.

In an effort to continually improve the quality and excellence of our services to the Yale Community, we invite your comments about Yale Health, our providers, programs, and services. Your feedback is greatly appreciated and helps us understand how we can better meet your needs and expectations. 


Sun-Sat: 8:00 am - 10:00 pm
COVID Infection
Acute Care department
Home care
Acute Illness
Yale Health Center
8:30 am - 5:00 pm
Mon-Fri: 8:30 am - 5:00 pm
Mon-Fri: 7:30 am - 5:00 pm
Sat: 8:00 am - 12:00 pm
Referral Needed: Yes
Lab Services
Quest labs
Blood Draw department
Mon-Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 3:00 pm
Pharmacy and Prescriptions department
How to request Rx refills
COVID at home test kits

Contact Us

Yale Health
55 Lock Street
P.O. BOX 208237
New Haven, CT 06520-8237

Member Services

Acute Care

877-947-2773 (out of area)

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Comments & Feedback

In an effort to improve our services to the Yale Community, we invite your comments about Yale Health. Your feedback on our services is greatly appreciated.

Comment Form     
Member Services    
Patient Privacy Concerns   
Patient Safety Concerns  
Patient & Family Council
Media Inquiries

Our patients have an opportunity to share their feedback through our independent patient satisfaction surveyor Press Ganey. Press Ganey is the industry leader in patient surveying and provides their service to over 49% of the nation’s medical facilities. The surveys are conducted randomly by mail following an appointment. Periodically our patients also have the opportunity to participate in other surveys which highlight specialized areas of care.

Directions and Parking


The Yale Health Center is accessible by the Yale Shuttle’s Red and Blue Lines. To find the closest Yale Shuttle stop to you, use the real-time Yale Shuttle Vehicle Locator. For a more direct route from the Medical School, take the Blue line and get off at the School of Management at Prospect and Sachem Streets. Take a left on Sachem and continue past Ingalls Rink. The Yale Health Center will be in front of you.


For customized walking directions to the Yale Health Center, including how long it will take you to walk there, use Google Maps and select the walk icon to map your route.


To get driving directions, use Google Maps and select the drive icon to map your route.


The Lock Street Garage, operated by Yale University’s Parking & Transit Department, is adjacent to the Yale Health Center and is available for patient parking. The following fee structure applies:

First 90 minutes Free

90-120 minutes $3

121-180 minutes $6

After 180 minutes add $3/hour

6 to 24 hours $20

Parking fees may be paid in cash or by Mastercard or Visa.

Metro Taxi

Metro Taxi can accommodate people with disabilities through MetroAccess.
The Freedom Fund Taxi Voucher Program will offer passengers with disabilities a 50 percent discount from the normal cab rate. 
To apply, contact the Greater New Haven Transit District at 203-288-6282.

Building Guide by Floor

Use this guide to find the floor your department is on.