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Getting better together

Yale Health is more than just a health insurance option—it's an integral part of the Yale community, designed exclusively for Yale University faculty, retirees, students, staff, and their families. As Yale’s preferred healthcare provider for over 50 years, Yale Health offers a unique, patient-centered approach with nearly all services—primary care, specialty care, diagnostic imaging, urgent care, and a full pharmacy—under one roof. Our physician-led, non-profit model ensures you receive personalized, high-quality care. And if specialized care is needed, you'll have access to top physicians from Yale School of Medicine. With emergency care coverage worldwide, you’re protected wherever life takes you. It’s no wonder that nearly 80% of Yale staff trust Yale Health with their healthcare. Join us and experience the convenience, care, and community that only Yale Health can offer.

Yale Health promotes the health and well-being of every member of the Yale Community so that each individual can achieve his or her highest goals and aspirations. Our promise to our members and Yale University is to consistently provide outstanding care, compassionate, patient-centered service, and innovative practices.

To continually improve the quality and excellence of our services to the Yale Community, we invite your comments about Yale Health, our providers, programs, and services. Your feedback is greatly appreciated and helps us understand how we can better meet your needs and expectations. 

Hours

Sun-Sat: 8:00 am - 10:00 pm
Acute Injury
Emergency
Home care
Acute Illness
Respiratory
Yale Health Center
8:30 am - 5:00 pm
Mon-Fri: 8:30 am - 5:00 pm
Mon-Fri: 7:30 am - 5:00 pm
Sat: 8:00 am - 12:00 pm
Referral Needed: Yes
Lab Services
Quest labs
Blood Draw department
Mon-Fri: 8:00 am - 6:00 pm
Sat: 8:00 am - 3:00 pm
How to request Rx refills
COVID at home test kits
Mail order enrollment
Out of network pharmacy
Pharmacy

Contact Us

Yale Health
55 Lock Street
P.O. BOX 208237
New Haven, CT 06520-8237

Member Services

Acute Care

203-432-0123
877-947-2773 (out of area)

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Email Subscription Service

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Comments & Feedback

In an effort to improve our services to the Yale Community, we invite your comments about Yale Health. Your feedback on our services is greatly appreciated.

Comment Form     
Member Services    
Patient Privacy Concerns   
Patient Safety Concerns  
Patient & Family Council
Media Inquiries

Our patients have an opportunity to share their feedback through our independent patient satisfaction surveyor Press Ganey. Press Ganey is the industry leader in patient surveying and provides their service to over 49% of the nation’s medical facilities. The surveys are conducted randomly by mail following an appointment. Periodically our patients also have the opportunity to participate in other surveys which highlight specialized areas of care.

Directions and Parking

Shuttle

The Yale Health Center is accessible by the Yale Shuttle’s Red and Blue Lines. To find the closest Yale Shuttle stop to you, use the real-time Yale Shuttle Vehicle Locator. For a more direct route from the Medical School, take the Blue line and get off at the School of Management at Prospect and Sachem Streets. Take a left on Sachem and continue past Ingalls Rink. The Yale Health Center will be in front of you.

Walk

For customized walking directions to the Yale Health Center, including how long it will take you to walk there, use Google Maps and select the walk icon to map your route.

Drive

To get driving directions, use Google Maps and select the drive icon to map your route.

Parking

The Lock Street Garage, operated by Yale University’s Parking & Transit Department, is adjacent to the Yale Health Center and is available for patient parking. The following fee structure applies:

First 90 minutes Free

90-120 minutes $3

121-180 minutes $6

After 180 minutes add $3/hour

6 to 24 hours $20

Parking fees may be paid in cash or by Mastercard or Visa.

Metro Taxi

Metro Taxi can accommodate people with disabilities through MetroAccess.
The Freedom Fund Taxi Voucher Program will offer passengers with disabilities a 50 percent discount from the normal cab rate. 
To apply, contact the Greater New Haven Transit District at 203-288-6282.

Building Guide by Floor

Use this guide to find the floor your department is on.