Billing & Finance Department

Welcome to the Billing and Finance Department

We are here to assist you with any questions regarding your bills, coordination of benefits (other insurance), and premium payments. We aim to make the billing process as straightforward and transparent as possible. If you have any questions or need assistance, please contact us. We are here to help you navigate the billing process and ensure your experience is as smooth as possible.

How We Can Help:

Billing Questions: Contact us with inquiries about your bills or charges from Yale Health.
Coordination of Benefits: Assistance with understanding and coordinating benefits with other insurance providers.
Premium Payments: Guidance on making timely premium payments.

Important Notifications:

If you have been involved in a motor vehicle accident or are dealing with a third-party liability or personal injury case, please notify us within 48 hours by calling our Optum partners at 866-341-0673.

How to Pay Your Bill:

We offer several convenient payment methods to suit your needs best:

1. Online Payment:

Credit Card: We accept Mastercard, Visa, and Discover.
Phone Payments: Call 203-436-8882 to pay by credit card. Please have your invoice handy when you call.
Online Portal: Use our secure online pay portal. to pay a bill. Have your invoice available for reference.

2. By Mail: Send your payment to:

Yale Health
Billing Department
P.O. Box 208217
New Haven, CT 06520-8217

Note: Yale Health does not use MyChart to bill or receive payments.

Workers’ Compensation Cases:

If you are involved in a Yale or non-Yale Workers’ Compensation case and received services at Yale Health, please call 866-341-0673 for assistance.