Departments

A

Sun-Sat: 8:00 am - 10:00 pm

Emergency

Home care

Acute Illness

Acute Injury

Respiratory

Mon-Thu: 8:30 am - 4:30 pm

Referral Needed: Yes

Allergies

Allergy department

Mon-Fri: 8:00 am - 4:30 pm

Restrictions: for students only

Athletic Medicine department

Varsity athletics

Student athlete

NCAA Sports Medicine

B

Sun-Sat: All day open

Restrictions: for members only

Mental health conditions

Behavioral health provider

Mental health provider

Mental health services and treatments

Mental health coverage

Mon-Fri: 8:30 am - 5:00 pm

Explanation of benefits (EOB)

Billing & Finance department

Payments

Billing

Coordination of benefits

Mon-Fri: 7:30 am - 5:00 pm

Sat: 8:00 am - 12:00 pm

Referral Needed: Yes

Quest labs

Lab Services

Blood Draw department

C

Mon-Fri: 8:00 am - 4:30 pm

Care Management

Care Management department

Mon-Fri: 8:30 am - 5:00 pm

Claims

Explanation of benefits (EOB)

Claims department

D

Mon-Fri: 8:30 am - 5:00 pm

Referral Needed: Yes

Skin conditions

Dermatology screening and treatments

Dermatology department

Mon-Fri: 8:30 am - 5:00 pm

Sat: 9:00 am - 2:00 pm

Referral Needed: Yes

Diagnostic imaging services

Diagnostic Imaging department

Outside Imaging Locations

E

Mon-Fri: 8:30 am - 5:00 pm

Yale personal wellness (EAP)

Occupational health

Preventive health

Employee Health department

Mon-Thu: 7:00 am - 5:00 pm

Fri: 7:00 am - 3:30 pm

Referral Needed: Yes

Colonoscopy

Endoscopy department

Mon-Fri: 8:30 am - 5:00 pm

Vision insurance coverage

How to request Rx refills

How to schedule/cancel an appointment

Ophthalmology and Optometry department

Eye Care

G

Mon-Fri: 8:30 am - 5:00 pm

Obstetrics and Gynecology department

Menopause

Privacy of patient reproductive health records

Birth control

Fertility Preservation

H

Mon-Fri: 8:30 am - 5:00 pm

Cyracom/Translation Services

MyChart Proxy Forms/Info

Protected/Personal Health Information

Connecticut Advance Directives

Health Information Management department

I

Mon-Fri: 8:30 am - 12:00 pm & 1:00 pm - 5:00 pm

Vaccines

Immunization department

Mon-Fri: 8:30 am - 4:30 pm

Referral Needed: Yes

Infusion center

Infusion services

Infusion and Medication Administration Suite

Sun-Sat: All day open

Referral Needed: Yes

Inpatient Care Admission and Discharge

Inpatient care services

Inpatient Care department

Mon-Fri: 8:30 am - 5:00 pm

Restrictions: for members only

Heart healthy diet

Diabetes care

Primary Care

Yale personal wellness (EAP)

Tobacco cessation

M

Mon-Fri: 8:30 am - 5:00 pm

Member Services Department

NOPP Notice

Patient Representative

Cyracom/Translation Services

Yale Health Member

Mon-Fri: 8:30 am - 5:00 pm

Restrictions: for students only

Mental health conditions

Behavioral health treatments

Behavioral health provider

Gender dysphoria

Mental health provider

N

Referral Needed: Yes

Weight management

Prediabetes

Heart healthy diet

Diabetes

Digestive problems

O

Mon-Fri: 8:30 am - 5:00 pm

Obstetrics and Gynecology department

Family planning

Women's Health

Pregnancy

Menopause

Mon-Fri: 8:30 am - 5:00 pm

Vision insurance coverage

How to request Rx refills

How to schedule/cancel an appointment

Ophthalmology and Optometry department

Eye Care

P

Mon-Fri: 8:30 am - 5:00 pm

Pediatrics department

COVID

Illness

Injury

Kids Vaccines

Mon-Fri: 8:00 am - 6:00 pm

Sat: 8:00 am - 3:00 pm

Out of network pharmacy

Pharmacy

Refills

Pharmacy and Prescriptions department

How to request Rx refills

Referral Needed: Yes

Physical Therapy Conditions

Physical Therapy Coverage

Physical Therapy department

Physical Therapy Treatments

Sports Medicine Centers

R

Mon-Fri: 8:30 am - 5:00 pm

Referral process

Referrals department

Provider Directory

S

Mon-Fri: 9:00 am - 5:00 pm

Sexual misconduct

SHARE Center

Mon-Fri: 8:30 am - 5:00 pm

Referral Needed: Yes

Specialty Services department

Heart health

Cardiology

Endocrinology

Gastroenterology

Mon-Fri: 8:30 am - 5:00 pm

Restrictions: for students only

Travel Health Services

Influenza

Annual medical exam

cold

COVID

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