Primary Care

Your Partner in Health

Primary care is the foundation of your healthcare experience at Yale Health. It’s often your first stop for most health concerns. Over time, your primary care provider (PCP) gets to know you, your health history, and your healthcare goals, helping you make informed decisions at every stage of life.

Male doctor listening to female patient’s heart beat during exam in a clinic room

Your primary care provider (PCP) is your main healthcare partner, helping you stay healthy, manage ongoing conditions, address new health concerns, and coordinate care throughout the Yale Health system. Because your care is coordinated within the Yale Health system, your primary care team can work closely with specialists, pharmacy, laboratory, diagnostic imaging, and other services to support seamless care.

What Does a Primary Care Provider Do?

Your PCP:

  • Gets to know your health history, goals, and healthcare needs

  • Provides preventive care, screenings, and routine checkups

  • Diagnoses and treats many common illnesses and conditions

  • Helps manage chronic health conditions

  • Answers questions about your health and medications

  • Coordinates specialty care when needed

We encourage you to contact your PCP first for most scheduled and non-urgent healthcare needs. We believe that developing a long-term relationship with your PCP leads to more personalized, efficient, and coordinated care.

A Team-Based Approach to Care

At Yale Health, your PCP works as part of a dedicated care team that may include:

  • Physicians

  • Nurse Practitioners

  • Physician Associates

  • Nurses

  • Medical Assistants

  • Clinical Receptionists

Meet Your Primary Care Team

When Should I Contact My PCP?

Contact your PCP for: 

  • Annual physical exams 

  • Preventive screenings 

  • Chronic condition management 

  • Medication questions and refills 

  • New non-urgent symptoms or health concerns 

  • Referrals to specialty care 

For urgent medical concerns, contact Acute Care or the 24/7 Nurse Advice Line.

Managing Your Care Online

Using MyChart, you can:

  • Send messages to your PCP 

  • Schedule appointments 

  • View test results 

  • Request prescription refills 

  • Review after-visit summaries

Choosing Your PCP

Every Yale Health member is assigned a PCP upon enrollment, including children enrolled through Pediatrics.

Members who receive care through Obstetrics & Gynecology also have a PCP in that department, in addition to a PCP in Internal Medicine.

If you would like to choose a different PCP, contact Member Services at 203-432-0246 to review available providers.

Primary Care Departments

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