… evolved to guide patients through the complex healthcare system, which is why it was rebranded as "Navigators" to … turn. If your expected wait time is over 5 minutes, the system will immediately offer you the call-back option. …
Shawn Mines, PhD Dr. Shawn Mines joined Yale Health in 2024. He earned a Ph.D. in Clinical Psychology at Fielding Graduate University in Santa Barbara, CA, and completed an internship at Emory University in the Counseling and Psychological Services …