… Confidentiality at Yale Health Your medical records are strictly confidential, stored … provided that you are 18 years old or over. Mental Health records for students (except for those involving … inpatient care admissions) are kept in the Mental Health & Counseling Department and filed separately from …

… appeal an adverse benefit determination rendered by Yale Health. The appeal process applies to any adverse benefit … considered a post-service claim determination, under Yale Health. First Level Claim Appeal If a benefit determination … claim appeal review requests should be mailed to: Yale Health  Manager, Claims Department  P.O. Box 208237  New …