COVID-19 FAQ's

COVID-19 Information for Members

COVID-19 Student Information

Can I get tested for COVID-19?

People who are well and do not have symptoms will not be tested.

If you have COVID-19 symptoms like cough or difficulty breathing, please call you primary care provider for guidance. For the health of our community do not walk into Yale Health without calling first.

What to do if you become ill?

If you experience COVID-19 symptoms stay home and contact a healthcare provider for guidance—do not go to a healthcare facility prior to calling your doctor or a hospital emergency room for instructions. 

  • If you are a Yale student or Yale Health member, you should contact Internal Medicine (203-432-0038), Student Health (203-432-0312), or Pediatrics (203-432-0206) from 8:30 a.m. to 5 p.m. For urgent attention 24 hours a day, 7 days a week, please call Yale Health Acute Care (203-432-0123).
  • If you are an Aetna member or have other healthcare coverage, please contact your physician. 
  • Avoid contact with others to limit spread. 
  • Cover your cough/sneeze with a tissue or sleeve, not your hands. Wash your hands with soap and water after coughing, sneezing, and blowing your nose. (See CDC handwashing video.) Use alcohol-based hand sanitizer if soap and water are unavailable.
  • Wearing cloth face coverings is an additional public health measure people should take to reduce the spread of COVID-19. CDC still recommends that you stay at least 6 feet away from other people (social distancing), frequent hand cleaning and other everyday preventive actions. 

What are the symptoms of COVID-19?

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.
 
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:
  • Cough
  • Shortness of breath or difficulty breathing
Or at least two of these symptoms:
  • Fever (take your temperature once in the morning and once in the evening—to monitor for low-grade temperature elevation (greater than 99.9°F, or 37.7°C)
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
This list is not all inclusive. Please consult your provider for any other symptoms that are severe or concerning to you.
 
If you have any of these symptoms, you should call us so we can assess you for testing. Also, begin following these guidelines.
 
The following symptoms DECREASE the likelihood you have a COVID-19 infection and are therefore reassuring:
  • Ear pain
  • Sinus pain
  • Nasal congestion
If you have questions or concerns about any symptoms, you should contact your primary care provider.  

Read more about what to do if you have symptoms.

How can I prevent getting COVID-19?

The two main things we want everyone to do is reduce your risk and monitor your health. Read What Everyone Should Do.

What is a coronavirus?

Coronaviruses are a large family of viruses that cause respiratory illnesses such as the common cold, and more severe illnesses such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS). Coronaviruses commonly circulate in animals and sometimes also infect humans. This novel coronavirus (2019n-CoV) is a strain thought to originate in animals that was not previously found in humans. The CDC (US Centers for Disease Control and Prevention) and WHO (World Health Organization) are closely monitoring the cases of this infection for this reason.

How is the infection spread?

COVID-19 is thought to spread mainly through close contact from person-to-person in respiratory droplets from someone who is infected. People who are infected often have symptoms of illness. Some people without symptoms may be able to spread virus.

What can I do to prevent the spread of COVID-19 if someone in my home is ill with COVID-19?

Follow these prevention guidelines in your home.

What is being done to protect the health of the Yale community?

We are working closely with the Connecticut Department of Public Health, Yale Emergency Management, the Office of International Students & Scholars, and other key offices to monitor the situation. Read more on the Yale COVID-19 page.

Should I be canceling or postponing all travel?

The Department of State has recommended that US citizens do not travel abroad due to the global spread of COVID-19.

COVID-19 cases have been reported throughout the United States and all travel deemed unnecessary is strongly discouraged.

Why is traveling discouraged?

Traveling involves increased exposure for contracting the COVID-19 for numerous reasons. The list below outlines some of the risks:
  • Increased contact with larger number of persons who may be infected in venues such as airports, train stations, bus terminals, conferences, events etc.
  • Inability to social distance yourself from others, e.g. on an airplane or being in close quarters with others on a cruise.
  • Spreading the disease to others, even if you are asymptomatic.
  • Travel could be suspended or interrupted, quarantines put into effect and borders closed at any time leaving you stranded or required to stay out of the US and/or away from home for extended periods of time.

If I must travel, what precautions should I take?

  • Avoid contact with sick people.
  • Avoid touching your face with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer with 60% alcohol. Be especially diligent after going to the bathroom, before eating and after coughing, sneezing or touching dirty, high touch surfaces.
  • Disinfect frequently touched surfaces daily.
  • Make sure you are up to date with routine vaccinations, such as measles, mumps and rubella and the flu.

If have traveled what should I do when I return?

How can I keep up-to-date on travel restrictions and guidelines?

Check these links frequently to obtain the most up-to-date advisories:
 
 

What if I am traveling overseas and have a medical emergency?

Yale internaltional travlers who are overseas with a medical emergency should contact ISOS through the ISOS assistance app or by calling 1-215-942-8478. ISOS is a resource for members of the Yale community that provides emergency medical, security, and travel assistance.

Who can I talk to if this situation makes me feel stressed and overwhelmed?