Core Values: Yale-CAREs

Our members and staff are part of one big Yale Health family. We believe in the power of collaborative partnership and recognize that healthcare is a collective effort in which patients, families, and providers work together to achieve the best possible outcomes.

Compassion is at the heart of our healthcare delivery. Our healthcare professionals are trained to listen actively and to respond with kindness so that patients feel understood and supported, especially during their most vulnerable moments.

We hold ourselves accountable for our actions, decisions, and the quality of the care we provide. Transparency about our processes, outcomes, and challenges is paramount. We welcome feedback and relentlessly pursue improvement.

Respect is the cornerstone of every interaction. We recognize each patient’s and staff member’s unique background, perspective, and experience. We value all people and strive to honor their goals, priorities, and choices.

We adhere to the highest standards of practice and continuously seek ways to improve our services by staying at the forefront of medical research, embracing innovation, and implementing evidence-based practices.