Patient & Family Council

Patient & Family Council

The purpose of the Patient & Family Council is to be a resource for Yale Health in matters pertaining to the relationship between patients, patients’ families, and Yale Health staff and operations. The council members work together, at the request of Yale Health leadership, to promote, review and advise on operational processes and programs that address the needs of patients and families.

The council also facilitates discussion regarding health care services within the context of Yale Health and the greater health care environment. Patients and family members also have an advisory role in providing feedback on relevant projects undertaken by Yale Health.

Kelly Anderson headshot

Kelly Anderson

Yale University Affiliation

Business Office Project Coordinator/ Office of Facilities

Kelly ‘s volunteer experience includes weekly visits to Connecticut Hospice and fundraising for A Better Chance of Guilford.  She brings to The Health Patient & Family Council a background of financial service skills and project management experience, that will enable her to clearly assist the objectives of the Council. Kelly has a BA from Central Connecticut State University. Having benefited from Yale Health’s focus on preventive care in managing a chronic illness, Kelly hopes to find ways to encourage more patients to take advantage of preventative care.

Yale Health Member since
Tim Bertaccini headshot

Tim Bertaccini

Yale University Affiliation

Business Yale alumnus and cuurent Manager of Finance, Research Administration, Business Operations and Audit

Tim has worked at Yale for over 36 years after graduating from Yale in 1977 with a BA in English. His experience with Yale Health began as an undergrad.

He has worked in a variety of roles since returning to New Haven in 1983, most recently in Business Operations/Finance. Outside of Yale he is the volunteer Treasurer for the Yale Club of New Haven, Yale Track Association, Yale GALA, United Church on the Green, United Church of Christ New Haven Association, and head of the Investment Committee for the United Church of Christ Connecticut Conference. Interests include spending time with his friends, reading, traveling, hiking, running and anything that takes him outdoors. He enjoys walking to work which he has done for his entire 36 yrs at Yale. One of his particular interests is what happens with your health care upon retirement from Yale.

Yale Health Member since
Elizabeth Bolster  headshot

Elizabeth Bolster

Yale University Affiliation

Wardrobe Supervisor at the Yale Reparatory Theater

Elizabeth has been the Wardrobe Supervisor at the Yale Reparatory Theater since 2002 where she enjoys working backstage and training student work study crews. Outside of her job at Yale she is a Costume and Scenic designer who’s work has been seen at Elm Shakespeare Company, Yale Baroque Opera Project, and Trinity College Hartford. In what little free time she has Elizabeth enjoys exploring different mediums of visual and fiber arts as well as DIY home projects. Professional training: MFA in Costume Design from The Conservatory of Theatre Arts and Film at SUNY Purchase, and a BFA in Performance Production from Cornish College of the Arts in Seattle, WA.

Kristin Champagne headshot

Kristin Champagne

Yale University Affiliation

Yale spouse

Kristin’s interest in the Patient & Family Council is closely tied to her previous career in market research, and her more recent focus on supporting quality improvement efforts in a human service non-profit agency in Hartford. She has witnessed how important and impactful consumer and client voices can be across a wide variety of businesses and organizations, and she is happy to now be contributing her voice as a patient to the council.

In her free time, Kristin enjoys getting outdoors to go on walks, and spending time with her husband and daughter.

Yale Health Member since

Anna Chang

Yale University Affiliation

Spouse of Yale Professor

Anna has a BA and MA from New York UNiversity and is a Chartered Financial Analyst (CFA). Anna’s past career in international investment management enabled her to travel around the globe, and meet people from different cultures and backgrounds. She looks forward to offering her perspective to foster growth and mutual understanding of the patient-provider relationship. Currently, Anna tutors for Literacy Volunteer and is a Taxaide volunteer for AARP. She enjoys spending time with family and friends. She loves planning the next family adventure and taking road trips to visit our beautiful national parks!

Yale Health Member since
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Robin Mooring

Yale University Affiliation

Manager, Finance & Adminstration, Yale University Library

Robin has worked at Yale for over 26 years in various departments and in a variety of roles. She is the recipient of a New Haven Public School education. Robin has a Bachelor of Science in Business Administration from Northeastern University in Boston, MA and dual Masters’ degrees in Business Administration and Public Administration from the University of New Haven.

Currently, Robin volunteers for her children’s school PTO, her daughter’s Girl School troop, her son’s Boy Scout troop and is recording secretary for her church.

Robin enjoys spending time with her husband, children and extended family, as well as reading, walking, and crocheting.

Yale Health Member since
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Leah Phinney

Yale University Affiliation

Director of Admissions, Graduate School of Arts and Sciences; Yale College alumna

Prior to joining the Graduate School in 2017, Leah worked for nearly ten years in undergraduate admissions in Yale, where she served as Associate Director of Admission and an admissions committee chair. While in undergraduate admissions, she developed expertise in international admissions, project management, and technology implementation. Leah graduated with a B.A. from Yale College and received an M.B.A. from the University of Connecticut. Leah was a four-year letter winner on the Varsity Softball team as a Yale undergraduate. She and her husband are in the midst of raising two bright and exuberant toddlers with special needs. Leah is most interested in pediatrics, preventive healthcare, access to urgent care, customer service, and building trust through strong patient-provider relationships.

Yale Health Member since

Theresa Pierson

Yale University Affiliation

Lead Administrator Humanities, Social Sciences and other Academic Units

Theresa has a background working in healthcare with over 30 years at Yale School of Medicine including working to improve Press Ganey surveys for patient care. She is a member of the Linda K. Lorimer Award Committee, and a co-chair of the Workday Committee. She enjoys spending time with her family, reading, exercising, playing with her dogs and riding on the back of her husband’s Harley Davidson motorcycle. Theresa’s focus is on customer service, referrals to specialists, mental health and prescription management.

Yale Health Member since

Colleen Stankewich

Yale University Affiliation

Spouse of Yale University employee

Colleen has been a Yale Health member since her husband began work in the Pathology Department in September 1997. In addition to being a wife and a mother of three children, all of whom have been raised in the Yale Health System, she is a speech and language pathologist in North Branford Public Schools.  She is grateful for the services and resources afforded to her as a member of Yale Health, and is excited to be a member of the Patient & Family Council. In her free time, she enjoys being with her family, cycling, reading, and being outdoors.

Yale Health Member since
Deborah Stanley-McAulay headshot

Deborah Stanley-McAulay

Yale University Affiliation

Chief Diversity Officer and Senior Director, Diversity and Inclusion

Deborah is a member of the Yale Diversity Task Force, Sustainability Implementation Steering Committee and the Yale University Library Diversity Committee. She is interested in graphic and interior designs as well as crafts. She is passionate about eliminating healthcare disparities among low income persons.

Yale Health Member since
Sandy Storck headshot

Sandy Storck

Yale University Affiliation

Clinical Site Coordinator for the School of Nursing

Sandy has been at Yale for 10 years, all of them spent at the school of nursing. In her current role, her focus is on clinical affiliation agreements as well as ensuring compliance of students during their clinical experiences. Sandy has a bachelor’s in Education and a master’s in Industrial and Organizational Psychology. She has always had an interest in improving processes and systems and hopes her experience will be an asset to the council. Sandy enjoys spending time with her husband and two young daughters who keep her busy with flag football, swimming and drama. She also enjoys cooking and trying new recipes.

Yale Health Member since
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Stephanie Weirsman

Yale University Affiliation

Physician Liasison

Stephanie, is a university employee and happy to be part of the Patient & Family Council. She is the Physician Liaison for Yale Medicine. Her sole responsibility is managing physician/client relationships for Yale Pathology Labs Anatomic Pathology Services. On any given day, she can be found across the state visiting physician clients who send patient pathology to YPL. As a university employee for nearly 4 years she and her family have had the opportunity to use Yale Health Plan services. Stephanie feels that her professional experience, as well as her patient experiences allow her to bring an interesting perspective to the group. Stephanie lives in Orange with her husband Kevin; they have a 15 year old daughter, a 5 year old English bulldog and 3 yr. old cat that keep them both on their toes.


Yale Health Member since
Paul Genecin, MD

Paul Genecin, MD

Yale University Affiliation

Director, Yale Health

Education: BA: Princeton University, 1977; MD: Columbia University College of Physicians and Surgeons, 1983. Intern/Resident: Internal Medicine, Columbia Presbyterian Medical Center. Fellowship: Digestive Diseases, Yale University School of Medicine.

Professional Affiliations/Certification: Diplomate, American Board of Internal Medicine; Clinical Associate Professor of Medicine, Yale University School of Medicine; Attending Physician, Yale New Haven Hospital.

At Yale Health since 1989

Catherine (Katie) Kelly

Catherine (Katie) Kelly

Yale University Affiliation

Manager, Member Services and Communications

Education: BA: Southern Connecticut State University, 1996

Katie has spent all of ther time at Yale Health in the Member Services Department and is a specialist in benefits, coverage, eligibility, and enrollment for employees and students. 

She enjoys spending time with her husband and dog, as well as hiking, skiing, and the beach. 

At Yale Health since 1998

Peter Steere headshot

Peter Steere, RPh

Yale University Affiliation

Associate Director, Yale Health, Director, Pharmacy and Medication Management, Patient-Centered Innovation

Education: BS, Pharmacy Massachusetts College of Pharmacy and Health Sciences, 1986

MBA: Healthcare Admininstration/Marketing, Western New England College, 1995

Pete is responsible for Yale Health’s pharmacy program and for its Member Services department.

At Yale Health since 2005

Jin Xu, MD

Jin Xu, MD

Yale University Affiliation

Internist, Yale Health

BS: Stanford University, 2005

MD: Boston University School of Medicine, 2012

Intern/Resident: Internal Medicine, Yale University School of Medicine

At Yale Health since 2015