MyChart Account Activation Instructions for Students
MyChart is the patient portal used by Yale Health that allows you to view key aspects of your medical record, schedule appointments, review visit notes and results, message your clinicians, and more.
Activating your MyChart account is a vital part of your healthcare journey. Below, you will find two simple ways to activate your account.
Option 1: Request an Activation Code
Visit the MyChart Sign Up page. You will be prompted to enter your personal information. The address and phone number that you enter should match what you have entered in the Yale Hub.
To check what information is on file:
Address
- Log in to the Yale Hub at yub.yale.edu
- Navigate to “Personal Data”
- Select “My Addresses”
Yale Health pulls addresses in the following order:
- Mailing
- Local
- OISS US
- Permanent
If you do not have a Mailing address listed, try using the Local address, and so on.
Phone Number
- Log in to the Yale Hub at yub.yale.edu
- Navigate to “Personal Data”
- Select “Email and Phone Numbers”
Yale Health pulls phone numbers in the following order:
- Cell Phone
- Permanent
If you do not have a Cell Phone listed, try entering the Permanent number listed.
If the information in these fields is outdated, you can update it by hitting the “Edit” button. You can also add new address and phone number types.
Please note that any updates to your address or phone number will not be reflected in the Yale Health system until the following Tuesday.
Option 2: Schedule an Appointment
When you are ready to schedule an appointment with Yale Health, you can call the relevant department directly or schedule an appointment at the department’s front desk in the building. Scan the QR code to view the Yale Health department directory
The scheduling team will offer to send you an activation code to the phone number or email on file. Once you receive the text or email, you can click the link to create your account.
Please note that our staff cannot update your email or phone number without confirming your identity in person. If the information is incorrect or outdated, please follow the instructions above to verify and update the information in your Yale Hub.
Please do not contact the Yale Health clinical departments solely for a MyChart Activation Code.
If you are unsuccessful after trying Option 1 above, and are not intending to schedule an appointment, please contact the MyChart Support Team at 203-688-2231, option 5, or mychartsupport@ynhh.org.