The Commerce Department’s National Institute of Standards and Technology (NIST) has named Gregory Murphy, MPH, FACHE, Assistant Director for Performance Management at Yale Health, to the Board of Examiners for the 2014 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 400 leading experts competitively selected from industry, professional, trade, education, health care and nonprofit (including government) organizations from across the United States.
Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Criteria for Performance Excellence and the scoring/evaluation processes for the Baldrige Award.
Murphy is board certified in healthcare management as an American College of Healthcare Executives (ACHE) Fellow, and is currently the Assistant Director for Performance Management at Yale Health. In this role, he oversees several departments including Quality Management, IT, Population Health, Staff Development, and Health Information Services. His team supports the Yale Health Executive Committee to plan and implement the strategic priorities of the organization. Trained as a Six-Sigma Black Belt for improving and designing processes and work systems, Murphy also works with Yale Health’s clinical services to measure and improve quality of care and operations.
Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care and nonprofit. The Award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since 1988, 95 organizations have received Baldrige Awards, including the 2013 winners: Pewaukee School District, Pewaukee, Wisc. (education) and Sutter Davis Hospital, Davis, Calif. (health care).