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Partnership for Patient-Centered Care is our commitment to work with you as an equal partner to reach your health goals. In the patient-centered care model, we strive to respect your choices, listen  to your needs, and involve you in all aspects of your health care. 

Children playing in pediatric waiting room

Announcements

On February 26, the FDA issued a warning to immediately stop using and discard certain eye ointment products. Although Yale Health Pharmacy does not stock the listed eye ointments for our members, we feel it is important to share this information should they have been purchased at a local retail pharmacy.

The FDA website has detailed information and images of the recalled items.

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We hope this update finds you healthy and enjoying the still early days of 2024.

We are pleased to introduce a new method of communicating care and benefit-related information to our members. In addition to our quarterly newsletter, we will periodically send Member Updates via email containing help for issues we hear patients facing. We’ll use this communication tool to share progress on areas of operational improvement, to bring clarity around complex benefit issues, etc.

And please reach out to us for suggestions on improvement and future topics for us to delve into.

From member feedback comes progress.

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Please join us at Yale Health Center throughout March as we acknowledge Colorectal Cancer Awareness Month through a series of educational speaking events. All sessions will be held in the Moreson H. Kaplan Conference Center.

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