Yale University.
Calendar. A-Z Index.

Acute Care

Telephone: 203-432-0123
Fax: 203-432-1051
Hours: 24 hours, 7 days a week, 365 days a year
Location: 55 Lock Street, 1st Floor

Our services | Our staff | FAQs

Our services

The Acute Care Department is a 24-hour, seven day a week acute care service staffed around the clock by physicians, physicians associates and nurse practitioners trained to evaluate and treat most acute medical problems. Patients requiring care for more complex medical issues are transferred to the appropriate level of care.

  • For life-threatening emergencies call 911.
  • If uncertain about the severity of the problem you should call Acute Care at (203) 432-0123. You will be advised either to call 911, to come to Acute Care or to contact your primary care team.
  • For non-acute problems you should call your primary care team.

Our staff:

Chief: Adam Smith, D.O.
Manager: Veronica Redente , RN
Clinicians: John Iannarone, MD
Nurses: Lisa Mendoza, RN
Donna Stewart, RN

Medical Assistants: Gloria Lopez, RMA
Mary Thigpen, RMA
Suzanne Macy, RMA
Receptionists: Sarah McNeil

FAQs

  • What is an acute medical problem?
    Acute medical problems are illnesses or injuries that require prompt care but will not generally cause loss of life or severe impairment if left untreated for a brief time.
  • What is an “emergency”?
    "Emergency" refers to a situation where an illness is presently or potentially life threatening or threatens severe impairment if the patient is not seen immediately. For emergencies, immediately call 911.
  • What do I do if I have a need to see someone today but it is not an “acute" problem?
    For advice about medical problems which are not acute during regular business hours and days, please contact Internal Medicine for adults (203-432-0038), Pediatrics for children (203-432-0206) or Student Health for students and student dependents (203-432-0312). The nurse coordinator or clinician will give you home care advice or get you an apoointment with your primary care team.

    During evenings and weekends, please call (203-432-0123) and someone will assist you.