OptumRx Home Delivery

OptumRx Home Delivery is a separate service from the Yale Health Pharmacy. OptumRx Home Delivery offers our members the convenience of home delivery avoiding trips to the Pharmacy to pick up your medications.

Enrollment Instructions

Step 1: Enroll

Follow the steps listed on the OptumRx Home Delivery registration instructions to create your account.

Step 2: Contact your clinician

Request that your clinician send your eligible prescriptions to OptumRx Delivery electronically or via fax at 800-893-2299. Once your prescriptions have transitioned to OptumRx Home Delivery, you can request refills and renewals on the OptumRx website or by calling 800-763-0044.

You may also request a paper prescription from your provider and mail it in along with a completed Pharmacy Mail Order form.

Notes:

  • Yale Health cannot be responsible for the carriers who provide the delivery service. 
  • Please allow 10-14 days for delivery of your prescriptions.
  • Prescriptions are sent through the United States Postal Service. Standard shipping is free. Catamaran Home Delivery also offers expedited shipping for an extra charge.
  • The Catamaran Home Delivery is for Yale employees and their dependents who are members of Yale Health, and the fulfillment is through Catamaran Home Delivery.

Aetna Rx Home Delivery has its own mail order service and it is available to Yale retirees who are Medicare eligible. To get information about Aetna Rx Home Delivery service please call 1-800-872-3862.

If you have questions or concerns regarding OptumRx Home Delivery, please contact OptumRx Member Services at 800-763-0044.

If you have questions about your medication, please call the pharmacy at 203-432-0033 to speak to a pharmacist.