Referral Coordination
Telephone: 203-432-7397
Manager: 203-432-4824, pager: 860-260-2058
Fax: 203-436-4836
Location: 55 Lock Street, 4th floor
Our services | Appointments | Our staff | FAQs
Our services
- The referral coordination department is the first step in the referral review process.
Appointments
Members of our department are available for consultations by phone or in person with an appointment or walk-in.
Our staff:
| Manager: | Doris Foell, APRN, MSN |
FAQ’s
- How do I get a referral to an outside clinician or service?
You must contact your primary care clinician (PCC) department. Your PCC can order these services if they are needed. - How are referrals approved?
The referral may be generated and approved within the department and a copy of the approved referral given to you while you are there.
Some referrals require further medical review. These referrals are pended for review by the Care Coordination Department. If the referral is pended, the referral is reviewed and additional information may be needed prior to approval. This process can take approximately one week. - What happens if the consultant I am referred to recommends that I see another non-Yale Health clinician?
A referral covers only the specific services requested on the form by your Yale Health clinician. If the outside clinician feels you need additional consultations, treatments, or testing, that clinician must contact the referring Yale Health clinician to have a new referral generated for additional services. Make sure to check with your clinician or the Care Coordination Department (203-432-7397) to assure that another referral has been initiated and approved before additional services are rendered.
