Laboratory
Telephone: 203-432-0200
Fax: 203-432-1052
Hours: Monday through Friday 7:30 am - 5:15pm*
Location: 55 Lock Street and Quest Diagnostics Services in all 6 New England states
Our services | Appointments | Our staff | FAQs
Our services
Yale Health contracts with Quest Diagnostics Services in all 6 New England states (Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island) to provide laboratory services to Yale Health members.
- Quest has 88 Patient Service Centers throughout Connecticut available to Yale Health members. To find a location near you, click here.
- Quest offers patients the opportunity to schedule a convenient appointment for their blood work.
- A complete list of sites with locations and hours is available in the Yale Health laboratory.
- Call Quest at 1-800-982-6810 for additional information.
Printed patient instructions are available for certain tests.
Appointments
All tests are ordered by a clinician, so speak to yours for a referral.
Our staff:
| Department Chief: | Michael Rigsby, MD |
| Clinical Manager: | Karen Williams, RN, BSA |
The laboratory staff is made up of Quest phlebotomists.
FAQs
- When is the lab open?
Our hours of operation are Monday-Friday, 7:30 a.m.-5:15 p.m. - I am a student who has waived Yale Health insurance coverage. Can I still use the lab?
Yes- all students are covered for laboratory services requested by their primary care clinicians. - How can I get my lab tests?
Yale Health contracts with Quest Lab for lab services. You may have your testing performed at any of their locations in New England, as well as the facility located within our building. When your clinician requests lab tests, an electronic order will be placed with Quest for all lab work. - When do I get my lab results?
Availability of test results varies with the type of test ordered. Please allow at least 5 business days for your test results to return and for the ordering clinician to review them.- Normal results may be communicated to you through the mail, or through Yale Health Online, our secure web-based clinician-patient communication tool. We encourage you to sign up for a Yale Health Online account in order to facilitate this process
- If results are abnormal, you will receive a call from your PCC or a team member.
- If you have not heard from us about test results within 2 weeks, we encourage you to call 203-432-0038 and select option 4 on the phone tree to leave a message for your clinician's Medical Assistant. She will coordinate with your Primary Care Clinician to provide you with results.
