Frequently Asked Questions

You can use any pharmacy. You will pay full price and then submit a Pharmacy Claim Form, which will be reviewed for reimbursement.

Starting from four weeks before your due date, or if you are advised by your Yale Health clinician not to travel, charges associated with hospital admission will only be covered at Yale-Hew Haven Hospital.

Students: If you have taken Yale Health Hospitalization/Specialty Coverage, you are covered outside of Connecticut for emergency care, acute care and pre-authorized short-term follow-up care. Please see the Terms of Coverage section of the Yale Health Student Handbook for details. If you have alternate insurance, you should check the specifics of that insurance.

Members: You are covered for emergency care when you are out-of-state.

An emergency medical condition is a sudden and severe condition, sickness or injury, including, but not limited to, severe pain, which would lead a prudent layperson including the parent or guardian of a minor child or the parent or guardian of a disabled individual possessing an average knowledge of medicine and health, to believe that failure to get immediate medical care could result in:

• Placing one’s health in serious jeopardy
• Serious impairment to a bodily function(s)
• Serious dysfunction to a body part(s) or organ(s); or
• In the case of a pregnant woman, serious jeopardy to the health of the unborn child.

To transfer your prescription to your local pharmacy, have them call the Yale Health Pharmacy (203-432-0033). If you have Prescription Plus coverage, retain the receipt and submit it to the Claims Department for reimbursement.

When a prescription is transferred to an outside pharmacy, Connecticut pharmacy law renders that prescription void at Yale Health.

Each person requires a different treatment plan, so you should consult with your clinician. Please remember that while emergencies are covered while you are out of the area, but routine care is not. If you have alternate insurance, you should look into the terms of its out-of-area coverage.

If you have taken Yale Health Hospitalization/Specialty Coverage, you are covered outside of Connecticut for emergency care, Acute Care and pre-authorized short-term follow-up care. Please see the Terms of Coverage section of the Student Handbook for details. If you have alternate insurance, you should check the specifics of that insurance.