Yale Health

Frequently Asked Questions

Do I need a referral for Specialty Services?

Yes. Referrals to the Specialty Services Department are for a specific problem identified by a primary care clinician (PCC).  The PCC sends the referral electronically to Specialty Services who will contact you with the appointment date and time options. Yale Health clinicians refer patients utilizing our clinical guidelines. All new, non-emergency appointments are scheduled within four weeks.

What happens if I need surgery? How is it arranged?

Your surgeon will discuss the procedure with you and the pre-op scheduler will contact you. Most patients will have a pre-op physical exam and/or blood work and an EKG. The pre-op scheduler will make all necessary pre-op appointments and arrange them with you over the phone.  You may call the pre-op scheduler at 203-432-8728.

How will I receive my test results from Specialty Services?

Results are communicated through follow-up visits, by a telephone call from our department or by mail.