Yale Health

Frequently Asked Questions

Which lab should I go to for my lab tests?

Yale Health contracts with Quest Diagnostic Services for lab services. You may have your testing performed at any of their locations in New England (Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island), as well as the facility located within the Yale Health Center. When your clinician requests lab tests, an electronic order will be placed with Quest for all lab work.

Click here to schedule your lab appointment online.

If you use a lab other than the Quest labs in New England (without prior authorization) it will not be covered by Yale Health and you will be billed for the services.

How can I get my lab test results?

Results will be communicated to you by the ordering clinician through the mail, through MyChart (a secure web-based clinician-patient communication tool), or via phone. 

Availability of test results varies with the type of test ordered. Please allow at least five business days for your test results to return and for the ordering clinician to review them.

If you have not heard from us about test results within two weeks, we encourage you to leave a message for your clinician to provide you with results.

The fastest way to get your lab results is to enroll in MyChart. Most lab results are released to your MyChart account 72 hours after the lab finalizes them.

Note: At this time, pathology reports are not automatically released by MyChart but may be released by your ordering clincian.

When do I get my lab results?

Availability of test results varies with the type of test ordered. Please allow at least five business days for your test results to return and for the ordering clinician to review them.

If you have not heard from us about test results within two weeks, we encourage you to leave a message for your clinician's medical assistant who will coordinate with your primary care clinician to provide you with results.

Many tyest results are available in MyChart.

How can I get a pregnancy test?

We recommend that you take a home pregnancy test (available in food markets and pharmacies); these tests are very accurate. If you have any doubt or concerns, call or come into the Ob/Gyn Department or Student Health during regular business hours to request a urine pregnancy test. There is a lab in our building for your convenience.

Your confidential results are usually available the following day by 4:30 pm. Please contact your ordering clinician if you need any additional assistance when you get the results of your pregnancy test.

I am a student who has waived Yale Health Hospitalization/Specialty Care coverage. Can I still use the lab?

Yes.  All  eligible students are covered for laboratory services requested by their primary care clinicians.